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Proactive Mindset

Proactive Mindset

There are 4 mindsets that can help you grow tremendously in your career and leadership. Throughout my experiences working in hotels around the world, I’ve found that the first mindset of the consummate hotelier is one who is always a step ahead, with a proactive mindset.
 
A true hotelier is a top professional who understands “looking ahead” and making appropriate decisions. People Professionals prepare for situations ahead of time. This mindset can and needs to be developed by fine-tuning your skill set every single day. Hoteliers anticipate not only business but also the needs of guests before they become a request. True leaders know their employees, understand their competencies, how they think and act. We are always looking for opportunities to create a moment that “touches hearts” and will be remembered by our guests and employees.
 
How do you create those critical moments in your own environment? I would love to hear from you in this forum so that everyone can learn from your successes!
 
In my next post, I’ll talk about the second mindset.

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